Esri ArcNews: Digital Twins Improve Sewer System Inspections

If your pipe inspection data lives in dusty PDFs or scattered spreadsheets, this one’s for you.
In their latest ArcNews feature, Esri highlights how our AI-powered inspection tool integrates with ArcGIS to create a comprehensive digital twin of a utility’s sewer system. That means one map, loaded with everything: pipe condition, size, material, inspection videos, defect photos, and NASSCO codes all in one place, no decoder ring required.
The Town of Newburgh, Indiana, tested it out on 40,000 linear feet of pipe (yeah, that’s a lot) and found:
- 🚫 Less subjectivity thanks to AI defect detection
- 💡 Smarter decisions about which pipes to fix and when
- 📱 Mobile access for crews in the field (yes, you can show a root ball on an iPad)
- 🧭 Visual clarity for residents and stakeholders (because maps > spreadsheets)
Even better, PipeAId plugs right into your existing ArcGIS setup. No need for new software. It’s a win for engineers, field crews, and the budget.
As Sewer Commissioner Steve Shoemaker puts it:
“This AI system is taking our sewer pipe assessment program to the next level.”
We love to hear it.
👉 Read the full article here
📅 Ready to see it in action? Schedule a demo with our team